Famima and Seven are experimenting with unmanned stores
The so -called “unmanned stores” are attracting attention.In September 2021, the news that the convenience store (CVS) major FamilyMart (Tokyo) will open 1,000 unmanned stores by the end of 24, Seven-Eleven Japan (Tokyo: Seven-Eleven).It has been reported that customers will introduce a "smartphone residence" that scans products using their own smartphones and settle them.These "unmanned stores" also increase the importance of individual stores.Why is it?
FamilyMart's unmanned store has a recognition device on the ceiling and shelves of the store, and when the customer picks up the product, the device is automatically recognized.When you go to the payment area near the exit, the total amount is displayed on the display, and payment is made with cash or electronic money.
This System A is the same or similar method that Amazon Go founded in the United States and the Walmart Neighbor Market was about to follow.In Japan, TOUCH TOGO (Tokyo) will develop an unmanned convenience store "Touch to Go" in the station premises, and also sell the system to the same JR group Kinokuniya (Tokyo).I am experimenting with an unmanned store.The unmanned store of FamilyMart is also a partnership with this Touch to Go.
On the other hand, Seven-Eleven's smartphone residence launches a dedicated app, reads the barcode of the product to be purchased with a smartphone camera, checks the total amount, and settices on the app.After the settlement, you can leave the store without passing the cash register, and the account is deducted from the electronic money or credit card registered in the application.Hereafter, the system is "System B".
Both systems are accurate, not "unmanned stores" but "unmanned settlement", and human transportation is responsible for humans.Of course, both are in the experiment stage, and it is very possible to change the method in the process.In this article, I would like to proceed with the argument as far as I can now and think about how "unmanned stores" are related to individual stores.
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