JR East opens "Hybrid Clinic" on the platform of Nishi-Kokubunji Station

Clinic at Nishi-Kokubunji Station platform

JR East announced that it will open a hybrid clinic in April on the platform of Nishi-Kokubunji Station, where comprehensive medical care by multiple clinical departments can be received. In addition to face-to-face (real) medical care, the clinic also accepts non-face-to-face (online) medical care. [Japan's first! Hospital on the platform of the station]

JR東日本、西国分寺駅ホームに“ハイブリッドクリニック”を開業

About "Smart Health Station"

JR East is currently promoting the "Beyond Stations Concept" to transform stations not only as "transportation hubs" but also as "connected" living platforms. As part of this effort, we will implement an initiative for a "smart health station" that utilizes online medical services, and open Japan's first clinic on the station platform. Many people's lifestyles and working styles have changed due to the spread of the prolonged new coronavirus infection. In medical services, some people give up on medical examinations because of "working hours and medical treatment reception hours do not match" and "long waiting time". New worries are born. Therefore, the company proposes a new way of medical care through a hybrid clinic of real and online. By improving access to medical services even in Korona-ka, we aim to realize medical services that support a fulfilling life.

Features of "Smart Health Station"

As a feature of the "Smart Health Station", depending on the situation of patients who use online medical care, it is possible to immediately guide them to the real medical care that is located next to them. In addition, in dermatology online medical care, we plan to introduce digital observation tools such as cameras that can capture realistic skin conditions so that the patient's condition can be accurately grasped. Furthermore, in online medical care, we carry out medical examination cooperation (cooperation between clinics) with existing clinics around Nishi-Kokubunji Station. We will provide patients with a sense of security and cooperate with community medicine. Depending on the patient's symptoms, we will also cooperate with core hospitals so that we can receive more advanced medical care. The smart health station also has the purpose of "providing a work style that allows doctors who are raising children to work with a high degree of freedom." By creating an environment in which doctors who have limited time to work for childcare can play an active role, centering on online medical care, we will tackle the issue of "career disruption due to childcare, etc." in the medical industry.

the next deployment

JR East aims to realize a "living" where patients and doctors can receive and provide medical care wherever they are, such as medical examinations, issuance of prescriptions, dispensing, and receipt of medicines at designated pharmacies and lockers without waiting time. We will expand services that are closer to the patient's "living". Furthermore, by combining our own transportation network and expanding smart health stations to regions where there are few treatment options, we will tackle the issue of medical disparities between various parts of Japan and the city center, such as providing advanced medical care in the city center to various parts of Japan.

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